Check out our availability below then call
0407 886 866
or fill out the form below to book.
Rates for Unit 1 & Unit 2
Cleaning Fee $80 per Booking
Rates include 2 guests, $ 8 per person per night thereafter
Standard Rate$ 100 per night - Weekdays
$ 120 Friday & Saturdays |
Winter Rate$ 90 per night - Weekdays
$ 110 Friday & Saturdays From the second week in May to Cup weekend each year . Excludes long weekends and School Holidays |
Peak Rate
$115 per night - Weekdays
$ 125 Friday & Saturdays 20th December to January 30th each year. All School Holidays & Long Weekends |
Discounts: Weekly Rate - 15% off Monthly Rate - 40% off
Terms & Conditions
1. DEFINITIONS
“Booking” means the period for which you have paid to stay at the Property.
“Property” means Mepunga Country Stay and all its fixtures, fittings and equipment.
“Management” means the owners and managers of the Property.
"Guests" means the persons who stay overnight in the Property during the Booking. "Visitor" means a person a Guest permits to visit the Property during the Booking.
2. ACCEPTANCE & RESPONSIBILITY.
· Payment of the Deposit constitutes acceptance of these Terms and Conditions.
3. CHECK IN/ OUT
· Check-in time is not before 3pm on the arrival date and check out time is not later than 11am on departure date.
· Late departure is subject to prior arrangement and availability and extra charges may apply.
· You must notify Management of expected arrival time and a mobile contact number at least 7 days before arrival.
· Check-in/check-out and key collection/return procedure : Your key will be on the table in the unit and can also be left there on your departure day unless you have been notified of special arrangements prior to arrival.
4. PAYMENT
Payments via Stayz Online Payment System
· When using the Stayz Online Payment System, your Booking is split into two portions – the non- refundable deposit and the remaining balance. You may pay both portions (the full amount) in Australian Dollars, up-front or pay the deposit initially and subsequently pay the remaining balance.
· Balance of the rental amount will be automatically debited 1 month prior to occupancy or otherwise stated in your initial payment schedule from Stays. If you have insufficient funds available for debit at that time you will be responsible for payment of all fees and charges. Where your stay commences in less than 4 weeks from the time of Booking, the full amount must be paid in full up front.
All other Payments
· Your deposit must be received within 2 days after the Booking is taken by Management. Bookings are not confirmed unless and until this deposit is received.
· Payment in full must be received no later than 1 month prior to your arrival for peak periods and 14 days for all other periods.
· Payments of the amount due must be received in Australian $ net of any bank or other transaction charges.
· Please ensure payments are made within the specified time limits or the Booking will be cancelled automatically without notice or liability to you.
· We accept payment by the following methods:
Visa, MasterCard via the Stayz online payment system or direct deposit into our bank account.
· Personal cheques will be accepted if received at least 30 days prior to arrival.
· Our bank details are noted in the email after your initial enquiry.
5. CANCELLATION OR VARIATION
· Your deposit is non-refundable in the event of a cancellation.
· Should you be eligible for a refund it will be made through your chosen payment method at time of Booking.
· Where there is a minimum nights stay noted on our calendar of dates. No refund will be made for a variation to the extent that it breaches our minimum nights stay policy.
· A variation of the Booking which reduces the number of nights stay will be a treated as a cancellation of the Booking in respect of those nights.
· If you have paid more than the deposit or paid in full and cancel your booking you will be refunded the full amount if the unit is relet, less a $25 booking fee.
· If no payment has been made other than the deposit the guest is required to pay the following if cancellation occurs:
30 - 14 days prior to arrival – 25% of the booking fees quoted (or one nights accommodation whichever is greater).
14 days – 48hrs prior to arrival – 50% of the booking fees
Less than 48hrs prior to arrival – 100% of the booking fees
Note: The above cancellation fees will be refunded in total if the unit is relet
If paid via the Online Payment System
· If you wish to vary or cancel your Booking please log in to http://www.stayz.com.au/login and amend your Booking.
· Should you be eligible for a refund it will be made through the Stayz Online Payment System and then credited to the credit card linked to your Booking.
· If you wish to vary or cancel your Booking, please contact us immediately on 0407 886 866
· We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
6. REFUNDS
· No refunds are given for early departures or cancellations once arrived
· If cancellation is: 30 - 14 days prior to arrival – 25% of the booking fees quoted will be retained (or one nights accommodation whichever is greater).
14 days – 48hrs prior to arrival – 50% of the booking fees will be retained
Less than 48hrs prior to arrival – 100% of the booking fees will be retained
As we are fair and reasonable human beings we are happy for negotiation on this refund policy but we cannot guarantee its outcome to be more favorable in some circumstances, especially peak season.
6. SECURITY BOND
· A security deposit/bond may be required at the discretion of management
7. UNAVAILABILITY
· If the Property becomes unavailable for your occupancy due to unforeseen circumstances (eg. fire, storm, damage, etc) then Management will inform you immediately and endeavour to obtain suitable alternative accommodation for your occupancy; failing which any moneys paid will be refunded in full.
8. PARTIES & FUNCTIONS
· Parties and functions require prior approval at the time of Booking and is restricted to the amount of guests notified at booking time only. Special conditions will apply including extra charges, guests remain responsible for persons attending, no disturbance of neighbours, no undue noise, silence when entering and leaving the premises, no behaviour likely to cause damage to property or offence or embarrassment to others, all noise to cease by 11pm.
· Breach of this condition may result in immediate termination and eviction without refund and extra charges for security, cleaning, garbage removal, wear and tear, repairs etc.
9. LINEN AND TOWELS
· We supply linen, pillows, blankets and towels which must be left where supplied in the bedrooms or bath room on departure. Further linen may be hired through Management. Beach towels are not included.
10. PETS
· All animals are welcome at Mepunga Country Stay.
· We have paddock area for horses or other large animals.
· Animals are not allowed inside the unit. If it is found that the animal has been inside, an excess cleaning fee of $40 will charged. Reimbursement will be required for repairs or replacement of property should your animal damage or leave any trace of its presence in the unit.
· We have a timber post and rail fence. Your animal/s may be able to get through this. Containment to the property of all animals & livestock is the responsibility of their owners.
· Please be mindful of our rural location. Whilst we have not seen any snakes on our property in the 4 years we have been here, we still need to be mindful of the possibility of one passing through our property.
· All animal droppings must be removed before checkout.
· Anything greater than 2 family pets will incur a charge of $3 per animal due to excess cleaning of the property.
· Whilst we have not had any incidences of our animals injuring someone, please be aware that animals can be unpredictable. Mepunga Country Stay will not be liable for damages from any incident that may arise from animal interactions.
11. YOUR OTHER RESPONSIBILITIES
· You must comply with all applicable Stayz House Rules and all instructions from Management and the caretakers of the Property concerning occupancy, property, health, safety and quiet enjoyment of the Property and our neighbours.
· You are responsible for damage, breakages, theft and loss of the Property and any part of it during your stay. You must notify us of this immediately. Management may recover from you repair or replacement cost (at Management's discretion)
· Only the guests nominated and agreed in the Booking may stay in the Property over night. If any other guests stay extra charges may apply or the agreement may be terminated without refund.
· Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination and eviction without refund and extra charges may be made for security and other expenses.
· Before departure, all food must be removed from fridges, all rubbish put in the appropriate
council rubbish bins provided, and crockery and cutlery washed and packed away. The Property must be left in a clean and tidy condition.
· Extra cleaning charges may be incurred for the cleaning of dirty dishes, washing machine, dishwasher, emptying the fridge, removal of excessive rubbish etc. Should the cleaning fee be more than the usual cost for cleaning the property, you will be charged the additional costs over and above the normal cleaning fee which will be deducted from the security bond or charged to your credit card
· All furniture and furnishings must be left in the position they were in when you arrived. If there is marks on the floor from moving the furniture reimbursement will be sought for their removal or replacement of the lino.
· The property should be vacated on time and secured. All windows and doors are to be locked. All keys must be returned to Management or as otherwise directed.
· You are responsible for the safekeeping and replacement of accommodation keys. Duplicate keys will be provided at an additional charge of $10.00.
· Smoking is permitted in the Property. Strictly outside the unit only.
12. PROBLEMS OR COMPLAINTS
· In the case of any problem or complaint, you must inform Management at the earliest opportunity so Management has the chance to rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the property during reasonable hours.
· Any complaint, which cannot be resolved locally, must be notified in writing to Management prior to departure from the Property.
· Failure to follow this procedure this may hinder the ability of Management to rectify the problem or complaint and reduce or extinguish any claim you may have.
We recommend all guests purchase travel insurance since Management are not responsible for any injuries, illness or accidents that may occur whilst staying at our property.
“Booking” means the period for which you have paid to stay at the Property.
“Property” means Mepunga Country Stay and all its fixtures, fittings and equipment.
“Management” means the owners and managers of the Property.
"Guests" means the persons who stay overnight in the Property during the Booking. "Visitor" means a person a Guest permits to visit the Property during the Booking.
2. ACCEPTANCE & RESPONSIBILITY.
· Payment of the Deposit constitutes acceptance of these Terms and Conditions.
3. CHECK IN/ OUT
· Check-in time is not before 3pm on the arrival date and check out time is not later than 11am on departure date.
· Late departure is subject to prior arrangement and availability and extra charges may apply.
· You must notify Management of expected arrival time and a mobile contact number at least 7 days before arrival.
· Check-in/check-out and key collection/return procedure : Your key will be on the table in the unit and can also be left there on your departure day unless you have been notified of special arrangements prior to arrival.
4. PAYMENT
Payments via Stayz Online Payment System
· When using the Stayz Online Payment System, your Booking is split into two portions – the non- refundable deposit and the remaining balance. You may pay both portions (the full amount) in Australian Dollars, up-front or pay the deposit initially and subsequently pay the remaining balance.
· Balance of the rental amount will be automatically debited 1 month prior to occupancy or otherwise stated in your initial payment schedule from Stays. If you have insufficient funds available for debit at that time you will be responsible for payment of all fees and charges. Where your stay commences in less than 4 weeks from the time of Booking, the full amount must be paid in full up front.
All other Payments
· Your deposit must be received within 2 days after the Booking is taken by Management. Bookings are not confirmed unless and until this deposit is received.
· Payment in full must be received no later than 1 month prior to your arrival for peak periods and 14 days for all other periods.
· Payments of the amount due must be received in Australian $ net of any bank or other transaction charges.
· Please ensure payments are made within the specified time limits or the Booking will be cancelled automatically without notice or liability to you.
· We accept payment by the following methods:
Visa, MasterCard via the Stayz online payment system or direct deposit into our bank account.
· Personal cheques will be accepted if received at least 30 days prior to arrival.
· Our bank details are noted in the email after your initial enquiry.
5. CANCELLATION OR VARIATION
· Your deposit is non-refundable in the event of a cancellation.
· Should you be eligible for a refund it will be made through your chosen payment method at time of Booking.
· Where there is a minimum nights stay noted on our calendar of dates. No refund will be made for a variation to the extent that it breaches our minimum nights stay policy.
· A variation of the Booking which reduces the number of nights stay will be a treated as a cancellation of the Booking in respect of those nights.
· If you have paid more than the deposit or paid in full and cancel your booking you will be refunded the full amount if the unit is relet, less a $25 booking fee.
· If no payment has been made other than the deposit the guest is required to pay the following if cancellation occurs:
30 - 14 days prior to arrival – 25% of the booking fees quoted (or one nights accommodation whichever is greater).
14 days – 48hrs prior to arrival – 50% of the booking fees
Less than 48hrs prior to arrival – 100% of the booking fees
Note: The above cancellation fees will be refunded in total if the unit is relet
If paid via the Online Payment System
· If you wish to vary or cancel your Booking please log in to http://www.stayz.com.au/login and amend your Booking.
· Should you be eligible for a refund it will be made through the Stayz Online Payment System and then credited to the credit card linked to your Booking.
· If you wish to vary or cancel your Booking, please contact us immediately on 0407 886 866
· We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
6. REFUNDS
· No refunds are given for early departures or cancellations once arrived
· If cancellation is: 30 - 14 days prior to arrival – 25% of the booking fees quoted will be retained (or one nights accommodation whichever is greater).
14 days – 48hrs prior to arrival – 50% of the booking fees will be retained
Less than 48hrs prior to arrival – 100% of the booking fees will be retained
As we are fair and reasonable human beings we are happy for negotiation on this refund policy but we cannot guarantee its outcome to be more favorable in some circumstances, especially peak season.
6. SECURITY BOND
· A security deposit/bond may be required at the discretion of management
7. UNAVAILABILITY
· If the Property becomes unavailable for your occupancy due to unforeseen circumstances (eg. fire, storm, damage, etc) then Management will inform you immediately and endeavour to obtain suitable alternative accommodation for your occupancy; failing which any moneys paid will be refunded in full.
8. PARTIES & FUNCTIONS
· Parties and functions require prior approval at the time of Booking and is restricted to the amount of guests notified at booking time only. Special conditions will apply including extra charges, guests remain responsible for persons attending, no disturbance of neighbours, no undue noise, silence when entering and leaving the premises, no behaviour likely to cause damage to property or offence or embarrassment to others, all noise to cease by 11pm.
· Breach of this condition may result in immediate termination and eviction without refund and extra charges for security, cleaning, garbage removal, wear and tear, repairs etc.
9. LINEN AND TOWELS
· We supply linen, pillows, blankets and towels which must be left where supplied in the bedrooms or bath room on departure. Further linen may be hired through Management. Beach towels are not included.
10. PETS
· All animals are welcome at Mepunga Country Stay.
· We have paddock area for horses or other large animals.
· Animals are not allowed inside the unit. If it is found that the animal has been inside, an excess cleaning fee of $40 will charged. Reimbursement will be required for repairs or replacement of property should your animal damage or leave any trace of its presence in the unit.
· We have a timber post and rail fence. Your animal/s may be able to get through this. Containment to the property of all animals & livestock is the responsibility of their owners.
· Please be mindful of our rural location. Whilst we have not seen any snakes on our property in the 4 years we have been here, we still need to be mindful of the possibility of one passing through our property.
· All animal droppings must be removed before checkout.
· Anything greater than 2 family pets will incur a charge of $3 per animal due to excess cleaning of the property.
· Whilst we have not had any incidences of our animals injuring someone, please be aware that animals can be unpredictable. Mepunga Country Stay will not be liable for damages from any incident that may arise from animal interactions.
11. YOUR OTHER RESPONSIBILITIES
· You must comply with all applicable Stayz House Rules and all instructions from Management and the caretakers of the Property concerning occupancy, property, health, safety and quiet enjoyment of the Property and our neighbours.
· You are responsible for damage, breakages, theft and loss of the Property and any part of it during your stay. You must notify us of this immediately. Management may recover from you repair or replacement cost (at Management's discretion)
· Only the guests nominated and agreed in the Booking may stay in the Property over night. If any other guests stay extra charges may apply or the agreement may be terminated without refund.
· Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination and eviction without refund and extra charges may be made for security and other expenses.
· Before departure, all food must be removed from fridges, all rubbish put in the appropriate
council rubbish bins provided, and crockery and cutlery washed and packed away. The Property must be left in a clean and tidy condition.
· Extra cleaning charges may be incurred for the cleaning of dirty dishes, washing machine, dishwasher, emptying the fridge, removal of excessive rubbish etc. Should the cleaning fee be more than the usual cost for cleaning the property, you will be charged the additional costs over and above the normal cleaning fee which will be deducted from the security bond or charged to your credit card
· All furniture and furnishings must be left in the position they were in when you arrived. If there is marks on the floor from moving the furniture reimbursement will be sought for their removal or replacement of the lino.
· The property should be vacated on time and secured. All windows and doors are to be locked. All keys must be returned to Management or as otherwise directed.
· You are responsible for the safekeeping and replacement of accommodation keys. Duplicate keys will be provided at an additional charge of $10.00.
· Smoking is permitted in the Property. Strictly outside the unit only.
12. PROBLEMS OR COMPLAINTS
· In the case of any problem or complaint, you must inform Management at the earliest opportunity so Management has the chance to rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the property during reasonable hours.
· Any complaint, which cannot be resolved locally, must be notified in writing to Management prior to departure from the Property.
· Failure to follow this procedure this may hinder the ability of Management to rectify the problem or complaint and reduce or extinguish any claim you may have.
We recommend all guests purchase travel insurance since Management are not responsible for any injuries, illness or accidents that may occur whilst staying at our property.